Careers at Time To Know

Support Engineer

Time To Know is looking for a passionate Support Engineer to join our awesome team!

 

As Support Engineer, you will:

 

  • Ensure that all service level agreements and customer satisfaction goals are met
  • Deliver operational solutions for cloud-based environments.
  • serve as the primary point of contact for providing application-level technical support.

 

To be a key player in our all-star team you will need:

  • Experience in International Technical Customer support, including familiarity with network and web debugging tools (such as fiddler/Wireshark)
  • Managing customers tickets and providing E2E support based on customer SLA.
  • Experience running product deployments using Jenkins on production servers
  • Experience in scripting (Bash/python/JS script)
  • Experience with SaaS product
  • Experience with a cloud-based environment
  • Knowledgeable in networking (TCP/IP, routing, firewalls, etc.)
  • Knowledgeable in Databases – MongoDb and MySQL
  • Knowledgeable in monitoring tools
  • Knowledgeable with cross-platform *Web browsers/iOS/Android)
  • Fluent Hebrew and English
  • Willingness to work non-regular hours from time to time
  • Coding abilities in JAVA and C#- an advantage
Apply now

Product Manager

At Time To Know we are building the next generation of data-driven education platforms, helping to improve the quality of learning by better understanding students profile and behavior.

We are looking for a leader. Someone that is inspired just by thinking of changing education worldwide, that wants to make a REAL impact on the learning experience of every single student out there. We believe Time To Know has the power to change the way everyone learns and, in turn, change the world for the better.

If you’re an experienced product person that is excited about the power of data and technology to revolutionize industries, and to impact people’s lives;

If you would like to work within the product team and play a key role in setting the strategic product vision and direction, and at the same time you are a hands-on executor;

If you always find yourself in the driver’s seat;

 

Then we’d love to talk

 

The ideal candidate:

  • BS in computer science / equivalent
  • 3 years of product management roles.
  • Experience and understanding of agile product management processes.
  • Experience with end-to-end PM roles – from gaps analysis, through strategy and execution, to successful GTM and PR.
  • Business values oriented, ability to think from the top-down.
  • Experience with analytics and BI tools. You should feel comfortable with data modeling and concepts, and to be able to understand how data relates to end user Business Intelligence (BI) requirements and consumption.
  • Hands-on personality
  • Worked with large user-bases (>100k) in B2B products; or experience with B2C products – advantage
  • Loves to help colleagues do their job
  • Users and client drive. Loves seeing clients, meeting users, picking up the phone or Skype for quick interviews or user testing; etc.
  • Ownership of processes and can handle multiple processes at the same time.
Apply now

Account Manager (Israel)

We are looking for a passionate Account Manager!

As account manager you will build and maintain long-lasting relationships with our customers, as well as establish new opportunities.

The ideal candidate will have:

  • Experience in managing large customer portfolios (software products)
  • Prior project management experience
  • Great negotiation skills
  • Excellent relationship building skills
  • A proactive approach
Apply now
 

Apply to a Job

 

Contact Us

 

Request a demo

Close Window

asdfasd fs fsd fs fsdf